Privacy Policy
Smith Industrial Engineering and Consulting, PLLC (“SIEC”). Effective July 10, 2026.
Who we are
SIEC is a PE-led engineering consultancy based in Waxhaw / Charlotte, North Carolina, serving manufacturers across the Carolinas and the Southeast. Contact: info@smithiec.com · (980) 485-5519 · smithiec.com.
Information we collect
- Contact and inquiry data you submit via website forms (name, company, email, phone, project description), processed through HubSpot.
- Technical data such as IP address, browser type, and pages visited, when analytics tools are enabled.
- Communication records related to an inquiry or engagement.
How we use information
- To respond to technical and commercial inquiries.
- To deliver engineering services under contract.
- To improve site performance, security, and content relevance.
- To meet legal, professional, and insurance obligations.
We do not sell personal information. We do not place inquiry data on unrelated third-party marketing lists.
Processors
Service providers include website hosting (GoDaddy), CRM/forms (HubSpot), analytics (Google when configured), and security/performance tooling. Those providers process data under their terms and applicable law.
Retention and choices
Records are retained as needed to respond, manage a relationship, or meet professional record-keeping requirements. To access, correct, or request deletion of personal information, email info@smithiec.com.
Security
We apply reasonable administrative and technical safeguards appropriate to a professional services firm. No internet transmission is fully secure.